One controlled automation. Five business days.
The Pilot Sprint is designed for MSPs that want to test delivery quality before committing to a broader automation package.
Timeline
What happens during the five days
Day 1
Scope and acceptance criteria
Day 2
Workflow build
Day 3
Testing and error handling
Day 4
Client review
Day 5
Deployment, documentation and handoff
What is included
- One defined workflow
- One agreed system boundary
- Acceptance criteria
- Test cases
- Error handling
- Documentation
- Handoff
- Limited support period
What is excluded
- Full PSA migration
- Unlimited revisions
- Multiple unrelated workflows
- Fully autonomous sensitive actions
- Replacement of existing MSP stack
- Major custom software application
- Unapproved production access