TCPA Compliant. Client-Owned Keys. Built-in Kill Switches.

How Jace Haus handles SMS opt-outs, CRM permissions, and data privacy to protect your real estate business.

1. Client-Owned API Keys & CRM Accounts

All Twilio phone numbers, GoHighLevel sub-accounts, and n8n workflows live in your own accounts. You retain 100% ownership and control of your API keys and client data.

2. TCPA & SMS Opt-Out Compliance

Every outgoing automated SMS includes mandatory "Reply STOP to unsubscribe" messaging. Twilio webhooks automatically unsubscribe opt-out requests to ensure compliance.

3. Master Pause / Kill Switch

All delivered workflows feature an instant "Pause" toggle in n8n. If you ever want to temporarily pause automated SMS dispatch during holidays or system updates, you can toggle it in 1 click.

4. Least-Privilege API Scopes

We request only the minimum required API scopes to read incoming lead webhooks and post CRM notes. We never request global admin credentials.

5. Real-Time CRM Audit Logging

Every text generated by OpenAI and dispatched via Twilio logs exact timestamps and text content into your GHL or Follow Up Boss contact notes for complete auditability.

6. Fail-Safe Alert Routing

If a lead submits an invalid phone number or if an API encounters a temporary outage, the workflow gracefully fails and sends an instant alert to your Slack/Discord channel for manual follow-up.

7. Zero Third-Party Model Training

All AI text generation uses OpenAI enterprise API endpoints, ensuring your lead conversations and property details are never retained or used for model training.

8. 24-Hour Emergency Fix Guarantee

If a third-party platform updates its API structure, we provide emergency fixing within 24 hours to ensure your lead responder stays active.

Disclaimer & Liability

Jace Haus builds and configures custom workflow logic within your specified accounts. Clients are responsible for maintaining valid Twilio A2P 10DLC registrations and carrier compliance.